SOCCER MAX
Help

Support

We usually reply within 1–2 days.

Email us: support@soccermax.app
Tell us your iPhone model, iOS version and what happened. A screenshot helps.

Common questions

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → Soccer Max → Cancel Subscription. You can also tap Manage Subscription in the app's settings. You keep access until the end of the period you paid for.

I already paid but the app asks me to pay again.

Tap Restore on the paywall (or in settings). Make sure you're signed in to the same Apple ID you bought with.

How do I get a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, and choose Soccer Max.

How does the free trial work?

The yearly plan comes with 7 days free for new subscribers. Cancel at least 24 hours before it ends and you won't be charged.

How do teams work?

Sign in with Apple on the Team tab, then make a team or join one with a code from a friend. Every player needs to train 10 minutes every 3 days to keep the team streak alive.

How do I leave a team or report someone?

Open the team, tap ⋯ and choose leave. To report a message or player, email us with the team name and what happened.

How do I delete my account and data?

Your training data lives only on your phone — deleting the app removes it. To delete your team account and everything on our server, email support@soccermax.app with the subject "Delete my account". We delete it within 30 days. See our Privacy Policy.

A drill video won't play.

Close the app fully and open it again. If it still won't play, email us the drill's name.